Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-11 Person 5 5 0

Caring health visitor. Supportive and listened and answered all questions. Didn’t feel rushed.

N/a

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-11 Person 5 5 0

Happy with the speed and efficiency that was given

nothing more could have been done

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-11 Person 5 5 0

Everyone was so helpful, all of my questions were answered and easy to understand

Everything was perfect,

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-11 Person 4 5 0

I did

Nothing

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-11 Person 5 5 0

Kind, listened. Worked things through together. Practical help. Engendered trust.

Na

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-11 Person 5 5 0

The team is very kind and caring

No

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-11 Person 2 5 0

Extremely poor & neglected by nurse in care. I was admitted as I felt suicidal due to intense pain in chest & throat which worsened after emotional distress with parents. My throat pain was totally ignored although I was screaming our for pain killers & help with throat pain/ not being able to swallow and feeling I had a fever. I was ignored & discharged as only my heart was considered. I asked to have a covid test as believed the pain was too intense to be ignored. I was told no because I didn’t have covid symptoms & to go home. I had to speak to someone else to try & get someone to listen to me. To understand I was suicidal because of physical pain not just for no reason. I pleaded for a covid test as felt if I was discharged & the pain I was in physically was not understood I would be suicidal. Eventually after much neglect I was tested and found to have Covid. This is disgusting & disgraceful.

Care. Listen.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-11 Person 4 5 0

I do not like Prospect Hospital Reception area.

More chairs, privacy in reception. Felt vulnerable.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-11 Person 5 5 0

An amazing and helpful service provided by the NHS. My therapist was really kind and amazing and guided me through everything in details.

Everything according to me was perfect.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-11 Person 4 5 0

Telephone appointment. On time. Nutritionist had facts at fingertips. Helpful suggestions.on how to supplement diet. Promise of written summary. Supplements prescribed.

Face to face appointment as lit was a nutrition appointment. The nutritionist has no idea whether the information I gave her is correct. Could have said anything